Introduction
Welcome to Fiberglass by Dipsy. By accessing or using this website, you agree to be bound by these Terms and Conditions. If you do not agree, you should discontinue the use of the website immediately. These Terms govern your experience on https://dipsyfiberglass.com, including all information, services, and products offered through the platform. We may update or modify these Terms at any time, and any changes will take effect once posted with an updated “Last Updated” date.
Use of the Website
You agree to use this website responsibly and only for lawful purposes. You must not interfere with its operation, attempt to gain unauthorized access, upload any harmful content, or misuse any information or materials found on the site. You also agree not to copy, reproduce, or distribute content without written permission. We reserve the right to limit or block access to the website at our discretion if we believe misuse has occurred.
Products and Services
We manufacture and supply custom fiberglass products, industrial fabrications, aquatic installations, and other specialized solutions. All descriptions, images, and specifications displayed on the website serve as general information. Final specifications, materials, finishes, timelines, and costs for custom work are always defined in an official quotation or agreement. Actual products may vary slightly due to the custom nature of fabrication.
Quotes, Orders, and Production
All issued quotations are valid only for the period stated within them. Orders are considered confirmed only when the agreed deposit or full payment has been made. Production timelines begin after confirmation and after the client has provided all necessary information, such as measurements, approvals, or design files. Once production begins, changes to the order may not be possible unless formally agreed upon.
Pricing and Payments
Prices listed on the website or ecosystem websites are subject to change without notice. Custom project pricing will always be communicated through an official quotation. Payment timelines, deposit requirements, and balance terms will be clearly stated in the invoice or contract. Delayed payments may lead to delays in production, delivery, or project completion.
Intellectual Property
All content on this website, including text, images, graphics, designs, and digital assets, belongs to Fiberglass by Dipsy, unless otherwise stated. You may not reuse, copy, or distribute any part of the website’s content without our written approval. All intellectual property rights are fully reserved.
Client Responsibilities
Clients are responsible for providing accurate information required for production, including measurements, reference images, specifications, and delivery details. We cannot be held responsible for errors, delays, or product issues that arise from incomplete or inaccurate information provided by the client.
Liability Disclaimer
To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages resulting from the use of the website, production delays, or any issue related to the performance of delivered products. While we strive to provide accurate information, we do not guarantee the completeness, reliability, or suitability of website content.
Deliveries and Logistics
Delivery timelines provided by us are estimates and may be influenced by external factors such as transport availability, customs procedures, weather conditions, and supply chain delays. Responsibility for delivered goods transfers to the client upon delivery or collection based on the agreed terms. Any further arrangements or handling beyond this point become the client’s responsibility.
Cancellations and Refunds
Custom orders cannot be canceled once production has started. Refunds, where applicable, will be processed strictly according to the conditions outlined in the quotation or contract. Standard, non-custom items may be eligible for return depending on our return policy. We will communicate any return requirements upon request.
Contact Information
For questions or clarifications regarding these Terms, you may contact us through the following details:
Fiberglass by Dipsy
Email: enquiry@dipsyfiberglass.com
Phone: +2348165849739
Address: 54 Opebi Road, ikeja, Lagos, nigeria.